New updates are added at the bottom of this story …….
The original story (published 03 December 2021) follows:
Chrome OS is Google’s own operating system based on the Linux kernel. The Mountain View-based company recently changed its update release cycle, with developers planning to release updates on a monthly basis.
As a result, the developers of Chrome OS skipped version 95. That being said, the tech giant recently rolled out Chrome OS 96. The update brings several changes under the hood, new camera features, and a Nearby sharing support for all android apps.
However, soon after its release, those who upgraded their devices to Chrome OS 96 started reporting that their Android apps were not loading at all.
Users said they tried to clear data and cache, but many apps crashed nonetheless. This is a very serious problem as the majority of people use Android apps on Chrome OS for better productivity and for other purposes.
The apps won’t open since I installed the last update. I have tried resetting the cache and restarting several times. No app works, including Play Store. I just see a circle spinning around where the app is listed in the space at the bottom of the screen. I need to fix this problem ASAP. TO HELP! PLEASE!
(Source)
I’ve been using a Lenovo Chromebook Duet as my primary laptop for a few months now, and have enjoyed it so far. Yesterday seemingly out of nowhere some Android apps that require network connection stopped working, they no longer connect to the servers they need. I uninstalled and reinstalled the apps, cleared the cache in the play store, the play apps and services, even disabled and re-enabled the play store which didn’t help at all.
(Source)
It turns out that Google is already aware of the issue with a Community Manager sharing that the affected team is aware that Android apps won’t load after updating to Chrome OS 96. However, they haven’t shared ETA on when this will be fixed.
Hello Chromebook community,
Thank you for bringing to our attention this issue of inability to launch applications after updating to M96 stable. Our team is aware of this and we are working quickly to resolve this issue.
For now, if you are experiencing this issue, please feel free to share your feedback with our team.
Better,
Alisha on behalf of Chrome OS
(Source)
Additionally, a Diamond product expert said Google paused updating Chrome OS 96 after reporting Android apps not working. As always, we’ll be keeping an eye on the issue and updating this space as needed.
Update 1 (December 07)
4:18 p.m. (IST): Some users have confirmed (1, 2) that their Google apps load correctly again. Additionally, a product expert on community forums claims that repeated restarts can fix the issue as well.
Apparently, “repeated” restarts can fix this problem. (Source)
Update 2 (December 21)
4:02 p.m. (IST): A community manager on the Chromebook Support Forums has confirmed that a fix for the issue has been identified and will begin rolling out in the coming days.
Hello Chromebook community,
Thank you for taking the time to bring to our attention this issue of inability to launch applications after updating to M96 stable.
We have identified a solution and will be rolling out a new version of M96 to devices over the next few days. Please try to update your device to resolve this issue and feel free to share your feedback with our team if this issue persists for you. (Source)
To note: We have more such stories in our dedicated games section, so be sure to follow them as well.
Featured Image Source: Google
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